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I have a LG G6 phone that hasnt updated since i purchased it for over 500 dollars!!   The complete model number is LGUS997.  I dont know anyone that has purchased a phone that the manufacturer hasnt provided at least one update!!!  Can you tell me why this phone hasnt updated?  This phone is on the Tmobile network.  I went into the store and they told me its your companys fault.

Thanks

zack

1 Answer

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by admin (9.7k points)
Hello,

Which firmware version in phone now?
by
The android version is 7.0  
the android security patch level is still on september 1, 2017

I cant believe it hasnt been updated.
by admin (9.7k points)
you need use contact us form on site and send phone IMEI. We check latest firmware for your phone.
by
I did that but got no response.
by admin (9.7k points)
Please try again

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