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Hello everyone. 

Even if I don't get help, I thank people in advance who have the knowledge and share it with other users. It is a pity that officially companies do not support their users.

Thank you guys, you are doing a great job.

And now my case:

I ordered and paid for brand new in sealed box LG G7 G710EM on e-bay in the UK But model which arrived is LG-G710EAW. On the small label on the box is S/N 404KPHG0758362, S/W V10c, The box was originally closed – sealed.
But the phone does not show any Serial Number inside the system. The field S/N is empty.

My IMEI are 3569000902850 & 356900090252860.

LG in the UK has confirmed that the phone I have is a test version, e.g. for journalists. I think it's a pre-production prototype or series. Interestingly, this is the European version, because the set included a European charger, and in the menu, there are European languages, but not all. Interestingly, my phone supports the LTE B20 band which the typical G710EAW model does not support. So I have a rare version of the phone because I have a European G7 + 6/128 GB dual sim. But I'm not entirely happy because:

1. No update to Android 9

2. Gpay does not work. During configuration, a message appears that is root. So I can't pay by phone, although NFC works. The system software is original and I didn't change it.

 

LG UK refused to help even for a fee, so I'm looking for help here.

 

Can anyone advise what to install to make Gpay work, what software version? It's best to have Android 9.

Now I have (Found in the hidden menu of the phone):

Baseband version: MPSS.AT.4.0.c2.9-00041-SDM845_GEN_PACK-1.147898.5.151473.1

Kernel version: 4.9.65-perf+   lgmobile@sbs28) )      #1 SMP PREEMPT Sat Jun 9 10:41:03 CST 2018

Build number: OPR1.170623.032

Software version: V10c-HKG-XX

SW Version Info: G710EAW10c-HKG-XX

Sub SW Version: 0

AP App Version: 1816011201153

HV Version: Rev.1.0

Factory Version: LMG710EAWAT-00-V10c-HKG-XX-JUN-09-2018

NT Code: “1”,”FFF,FFF,FFFFFFFF,FFFFFFFF,54”

SWFV: A1528510904-M1528510904-FFFFFFFFFFF-U1528518726-0

SW Oryginal Version: LMG710EAWAT-00-V10c-LAO-YT-JUN-09-2018

SEPolicy Version: Should be implemented

Anti-rollback Version: APPSBL(LK) : 0,SBL1 : 0, TZ : 0, RPM : 0 this text has RED COLOUR in my phone

Time Zone Version:

ICU4C : 2018e

ICU4J : 2018e

Tzdata : 2018e

 Can somebody tell me what should be changed in my phone and how? Which firmware to install for Gpay to work. And I would like to have Android Pie

Thank you for your time.

 

 

 

1 Answer

0 votes
by admin (11.7k points)
For Gpay work:

phone must be not rooted and with locked fastboot.
by
Hi,
I have never done ROOT on this phone. In General on none. I bought it with it.
What can I do? I am asking for simple instructions because I am not an Android specialist. I can resuscitate a computer on Windows, but with phones, I didn't go deep so far. Although I think similar rules apply.

Do I have to: install, delete, unlock, add or remove files on my phone, unlock or lock  bootloader, how to check bootloader, remove ROOT, how unlock fastboot?
I am asking for tips

I made a mistake in No1  IMEI, it should be 356900090252850, sorry
by admin (11.7k points)
Model is TESTMODEL
Region is TES

You can't use this phone fully. This phone is demo unit.

Try use this manual https://forum.xda-developers.com/g4/help/lg-g4-nt-code-error-help-t3654363

and set FFFFFF,11=/cust/OPEN_COM
by
reshown by admin
Hello, thanks for reply.
I do not understand this reply received what use it has for my problem.Can you help me? Thank you.
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